Privacy Policy

Understand how we collect, use, and protect your personal information.

This Privacy Policy outlines how Udemy Subtitle Reader ("USR", "we", "our" or "us") collects, uses, and shares information when you use our websites (including https://udemysubtitlereader.com), services, and applications (collectively, the "Services"). This policy does not cover data our customers may handle when utilizing our Services.

We gather and receive data about users ("users", "you" or "your") from multiple sources, namely: (i) information provided directly by users through their accounts on the Services; (ii) users' interactions with the Services; and (iii) third-party websites, services, and partners.

We encourage a thorough reading of this Privacy Policy to understand how your data is collected, used, and disclosed. For any questions, please reach out to us at support@udemysubtitlereader.com.

1. Information We Collect

1.1. Information You Provide

1.1.1. Account Registration: When creating an Account, we may request contact details such as name, company, address, email, and phone. Referrals may require your friend’s email for inviting them to use our Services.

1.1.2. Payment Information: Your financial details are managed by our third-party payment processor and not stored on our systems. However, we may retain subscriber information from the processor.

1.1.3. User Content: Content posted on our "Community" is publicly viewable by other users and third parties.

1.1.4. Communications: Contacting us directly provides us with additional information such as your name, email, phone number, the message content, and any attachments. We also receive email open confirmations.

1.2. Information We Collect When You Use Our Services

1.2.1. Cookies and Tracking Technologies: Like most websites, we use these to gather information including IP addresses, browser type, ISP details, referring/exit pages, and clickstream data. This helps us recognize you and collect preference information.

1.2.2. Service Usage: We collect engagement data like processor usage, storage capacity, navigation, and system metrics to enhance and secure our Services.

1.3. Information We Receive from Third Parties

1.3.1. Third-Party Accounts: Linking our Services to third-party accounts allows us to receive account information for authorization. Adjusting privacy settings on third-party accounts can limit information exposure.

2. How We Use Information

  • Operating and maintaining our Services.
  • Improving and expanding our Services.
  • Understanding and analyzing user interactions with our Services.
  • Developing new features and functionality.
  • Communicating, including customer service and marketing.
  • Processing transactions.
  • Sending notifications.
  • Fraud prevention.
  • Legal compliance and enforcement of Terms of Service.

3. How We Share Information

We may share your data in the following ways:

  • Vendors and Service Providers: Third parties assisting with our Services.
  • Aggregate Information: Non-identifiable aggregated data.
  • Third-Party Partners: Publicly available information from partners.
  • Professional Advisors: Legal, banking, and audit requirements.
  • Referral: Information to your referrer when signing up through a referral.
  • Analytics: Providers like Google Analytics and Mixpanel for non-identifying data analysis.
  • Business Transfers: Data sharing in case of mergers, acquisitions, or insolvency.
  • Legal Requirements: Legal compliance and fraud prevention.
  • With Your Consent: Sharing information when consent is provided.

4. Legal Basis for Processing Personal Information

Our data collection and usage are based on:

  • The need to perform a contract.
  • Legitimate interests not overrided by your rights.
  • User consent.
  • Legal obligations or protection of vital interests.

5. Security

We implement security measures suitable for protecting your data against unauthorized access. However, internet security cannot be guaranteed to be 100%.

6. Data Retention

We retain personal data as long as necessary for providing Services or complying with legal requirements. When no longer needed, data is deleted or anonymized.

7. Access

Registered users can access their data by logging into our Services or contacting support. Post account termination, public activities may remain viewable. We may verify identity before updating or removing data.

8. GDPR Rights

EEA residents have rights to access, correct, delete, or restrict data processing, and to object to data processing or request data portability. Requests can be made via support@udemysubtitlereader.com. Marketing communications can be opted out of at any time.

9. Your Choices

Non-registered users can limit data collection. Promotional email subscriptions can be managed via provided instructions. Cookie settings can be adjusted in browsers, affecting personalization.

10. Children's Privacy

Services are not for children under 13, and we do not knowingly collect their data.

11. Changes to This Policy

Updates to this Privacy Policy will be posted on our website. Changes affecting data handling will be communicated through our Services or email.

12. International Data Transfers

Personal data may be transferred to countries without the same protection laws as the original data collection location. We will protect transferred data according to this Policy.

Contact Us

For privacy-related questions, contact us at support@udemysubtitlereader.com. GDPR-related requests may also be sent to this email.

The data controller is Udemy Subtitle Reader.